In compliance with the reporting standards in terms of Sustainability (GRI standards), Tecnocap involves all its stakeholders with the aim to constantly improve its Sustainability Reports. We kindly ask you to fill in the questionnaire and to provide us with a personal evaluation of the most relevant governance, social and environmental topics as well as the most crucial impacts, regarding Tecnocap Group’s business model. Your contribution will allow us to identify the priorities and the main aspects on which to intervene and those topics about which it will be crucial in the next Report to provide some more information, data and details. It will take no more than 2 minutes. We would appreciate if you could fill in the questionnaire no later than April, 10. Your answers and suggestions will only be used for internal analysis. For more information and to request a copy of our Sustainability Report, you can contact our Corporate Sustainability Manager: Vittorio D’Amore Phone: +39 3929061296 E-mail:




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ETHICAL BUSINESS CONDUCT: Rigorous and ethical Corporate Governance. Protection of the rights and the interests of the actionists, strengthening of the relationship with the investors, presence of the Code of Ethics and other policies (antitrust, anti-corruption, and so forth).

EMPLOYEES ENGAGEMENT: Effective communication between different levels of the organization, labor relations, the existence of employee satisfaction survey systems, the existence of a system for making reports and grievances.

FULL COMPLIANCE WITH LAWS AND REGULATIONS: Utmost respect for the economic, environmental, social and ethical regulations, procedures and policies against possible breaches.

CAPACITY FOR INNOVATION: Promoting a constant product and process innovation to ensure both the improvement of the product quality and the reduction of the impacts on the environment. Investments in Research and Development for innovative and eco-friendly packaging solutions as well as the development of innovative business model in order to adapt to the digital transformation. Plans and programs aiming at the technological excellence and the maintenance and strengthening of the competitivity and the supervision of the complex markets with high impact.

WELLBEING, HEALTH AND SAFETY OF THE PERSONNEL: The conditions, the policies, the approach to safety at work, the programs for the promotion of wellbeing and health of the employees, the prevention and the management of injuries at work or other related topics. The commitment to guaranteeing an equal wage structure and to provide the employees with benefits, medical care and other welfare services. Introduction of innovative tools in comparison with the traditional remuneration measures aiming at improving the standard of living and the wellbeing of the Personnel and families.

PROFESSIONAL GROWTH, EDUCATION AND TALENT RECRUITING: Investing in education and development of the resources to repristinate a higher level of awareness and skills in the field, on all levels. Widespread of the training offer with new programs. Ability to recruit new candidates and encourage them thanks to the company’s reputation, training programs, development of new competences, good salaries and desirable working conditions.

DIVERSITY, RIGHTS AND INCLUSION: Policies and actions towards the promotion of gender diversity, equal opportunities and non-discrimination, also related to people with disabilities. Policies regarding human rights and the removal of obstacles based on gender, age, geographical origin and sexual orientation. Industrial relations based on a participatory model which emphasizes the role of trade and labor organizations.

CUSTOMER SATISFACTIONS AND COMMUNICATION WITH THE PERSONNEL: Approach towards the continuous improvement of our products, services and quality, consolidation of the relations with clients, marketing actions, surveys and feedback forms. Efficiency of communication among the several levels of the organization, labor relations, evaluation systems of employees satisfaction and possibility of making complaint and reports.

RESPONSIBLE SOURCING APPROACH: Policies and procedures for the selection of new suppliers and management of the sales, taking into consideration all the social, ethical and environmental aspects (such as human rights, business integrity and environmental protection).

SUSTAINABILITY, QUALITY AND PACKAGING SAFETY: Development of high quality packaging solutions, with a low environmental impact, with maximum safety for the final consumer and convenient for customer brands. Responsible marketing actions and price policies. Development of programs and actions aiming at the lowest environmental impact of the packaging solutions throughout their whole life-cycle (from sourcing to the shelf). High standards in terms of quality and technical regulatory compliance, in any phase of the production. Responsibility for the assurance of the spread and shared quality.

POSITIVE ACTIONS TOWARDS THE COMMUNITY: The social commitment in public initiatives, the partnerships with institutions (Schools, Universities, Research Centers), local development projects, the support to philanthropic organizations, voluntary activities, partnerships with international organizations and local no-profit organizations.

ESG RISK MANAGEMENT: Identification, analysis and risk management regarding several operational aspects and identification of future opportunities. Evaluation systems, action plans, performance indicators which take into consideration the impacts and the opportunities arising from climate changes. Building a strategy of climate resilience, efficiency in anticipating, preparing and responding to the dangers, negative trends and external events in terms of climate.

ECONOMIC VALUE: Economic growth, positive operational performances, strategic investments, economic-financial performances and indirect economic impact of the organization’s activities. Public commitment for an always more sustainable performance and responsible investments.

EMPLOYMENT PROTECTION: Creation of full productivity and occupation. Creation of decent work and responsible management of the expansion as well as corporate reorganizational actions. Guarantee an equal remuneration for equal work performances. Reduction of the number of unemployed young people and outside any training cycle. Preferring open-term contracts, protecting employment rights and promoting a safe and secure working environment.

EMISSIONS: Measurement and control of the emissions and management of air and water pollution during production processes. Strategy with objectives and actions to reduce emissions and pollution, prevention plan and management of injuries and definition of preventive actions. Public commitment to a continuous research of new methods to improve our own practices and minimize the impacts of the emissions deriving from industrial activities.

PRODUCTION AND WASTE MANAGEMENT: Management policies, reduction and recycling of waste with particular attention to dangerous waste. Valorization of scarp materials, aiming at maximizing the material recovery and minimizing waste production, the consumption of natural and energetic resources, from the design of products.

BUSINESS ECO-SUSTAINABILITY: Responsible use of all the production inputs and packaging solutions for the transportation, in order to produce the volumes required by the market, by employing always more recyclable and renewable resources and reducing the environmental impact. Application of an up-to-date environmental policy, rigorous standards, mitigation plans and actions undertaken in order to improve the eco-efficiency thanks to the introduction of new technologies. Measurement and evaluation of the impacts of the company operations in terms of eco-system and biodiversity, as well as plans and actions taken as a response to the necessity of protection of the environment and the eco-systems.

ENERGETIC EFFICIENCY: Measures aiming at the constant reduction of direct and indirect energy consumptions and the ingrowing use of energy from renewal resources (solar light, wind, water flow, geothermal heat). Investments for the adoption of the best technologies available in terms of energy efficiency.

OPERATIONAL CONTINUITY: Existence of organizational and technological measures, in order to guarantee excellence, reliability and business continuity of the products and services offered, as well as a proactive response, structured with emergencies or threats related to strategic actions of the company in view of unforeseen events.

PROTECTION OF PERSONAL DATA AND CYBERSECURITY: Client data privacy, security of the transactions and compliance with data protection regulations (treatment, storage and use of personal data, contract management). Approach towards cyber risk management and the introduction of timely measures in the event of any malfunction with the IT systems or incidents related to data security.

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