Customer Satisfaction Form
The survey takes no more than 2 minutes to complete and aims to gather advice and observations, so as to help us know where there is still room for improvement in our products and services. Thank you for taking the time to let us know your views.

Commercial Area

How do you evaluate the degree of satisfaction with respect to the following aspects?

EVALUATION PARAMETERS

Completely dissatisfied

Dissatisfied

Average

Satisfied

Extremely satisfied

Skip Question

Clarity of information

Flexibility

Respect for delivery times


Product Quality

How do you rate the degree of satisfaction with respect to aspects related to product quality:

EVALUATION PARAMETERS

Completely dissatisfied

Dissatisfied

Average

Satisfied

Extremely satisfied

Skip Question

Product performance

Clarity of technical documentation

Effectiveness of technical support


Technical assistance

How do you rate the degree of satisfaction with customer service:

EVALUATION PARAMETERS

Completely dissatisfied

Dissatisfied

Average

Satisfied

Extremely satisfied

Skip Question

Intervention times

Problem management

Clarity of information


Logistics

How do you rate the degree of satisfaction with respect to logistical aspects

EVALUATION PARAMETERS

Completely dissatisfied

Dissatisfied

Average

Satisfied

Extremely satisfied

Skip Question

Conditions of receipt

Conformity of transport documents


Global Assessment

EVALUATION PARAMETERS

Completely dissatisfied

Dissatisfied

Average

Satisfied

Extremely satisfied

Skip Question

Tecnocap performance compared to your expectations

Service offered by Tecnocap compared to competitors


Leave a message


Fields marked with the symbol * (asterisk) are required.



Law for the respect of privacy

Filling out this form authorizes the processing of personal data pursuant to art. 13 of the 2016/679 European Regulation on the protection of personal data ("Regulation" or "GDPR") and of Legislative Decree 30/06/2003 n. 196 ("Privacy Code"), as amended and supplemented by Legislative Decree. 101/2018, and subsequent amendments and additions. For more information, please refer to the privacy policy of Tecnocap S.p.A.

General conditions

   (required field)

I have read the information and authorize the use of my personal data.


Algoritmica Lab

Close